Shipping & Returns

📦 Shipping

We ship from Denmark using GLS.

Denmark:
Delivery in 1–3 business days.
Free shipping available for Valentía collection.

International:
Shipping is available to selected countries.
Delivery times vary from 5–14 days depending on location.
Customers are responsible for any import taxes or customs duties in their country.

🔄 Returns

We accept returns within 14 days of delivery, as required by EU law.
To be eligible, the item must be unused, in original condition and packaging.

  • Return shipping is paid by the customer.

  • We refund the item value.

  • If your item arrives damaged, please contact us — we’ll make it right.

To request a return, email us at: thebagseriesdk@gmail.com